Shipping policy
Shipping Policy — Prime Presence
Thank you for shopping with Prime Presence. Here's everything you need to know about your order's journey to you.
Processing Time Orders are processed within 1–3 business days after payment is confirmed.
Shipping Times
- Standard Shipping: 5–10 business days
- Expedited Shipping: 2–5 business days (where available)
Delivery times may vary due to carrier delays, holidays, or high order volumes.
Shipping Rates Shipping rates are calculated at checkout based on your location and selected shipping method.
Order Tracking Once your order ships, you'll receive a confirmation email with tracking information.
International Orders We ship internationally. Please note that customs fees, duties, and taxes may apply and are the responsibility of the customer.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us immediately at: support@shopprimepresence.com Prime Presence